Comments on: Respect Holidays goes bust http://www.pinknews.co.uk/news/articles/2005-9053.html/ PinkNews.co.uk Gay News (UK and world) from Pink News - all the gay news for the lesbian, gay, bisexual and transgendered community in the UK and beyond- thegaynews from Pink News Wed, 25 Nov 2009 12:55:39 +0000 http://wordpress.org/?v=2.8.6 hourly 1 By: Danny http://www.pinknews.co.uk/news/articles/2005-9053.html/comment-page-1/#comment-38452 Danny Sun, 23 Nov 2008 12:18:44 +0000 http://www.pinknews.co.uk/?p=9053#comment-38452 Travelled with Respect many times previously but disappointed with their handling of my last booking. Booked accomodation only with them just before they went bust. Wasn't told by them that their ABTA/ATOL bond did not apply if accomodation only was booked. Consequently they went bust the day before I travelled and I had to pay nearly £500 for my accomodation again when I arrived at the resort - despite paying for it through Respect a month earlier. Not great customer service from a gay company servicing the gay community! Travelled with Respect many times previously but disappointed with their handling of my last booking. Booked accomodation only with them just before they went bust. Wasn't told by them that their ABTA/ATOL bond did not apply if accomodation only was booked. Consequently they went bust the day before I travelled and I had to pay nearly £500 for my accomodation again when I arrived at the resort – despite paying for it through Respect a month earlier. Not great customer service from a gay company servicing the gay community!

(Report comment to the moderator)

]]> By: Martin http://www.pinknews.co.uk/news/articles/2005-9053.html/comment-page-1/#comment-36503 Martin Fri, 17 Oct 2008 21:26:33 +0000 http://www.pinknews.co.uk/?p=9053#comment-36503 email for worldpridetravel is offers@worldpridetravel.co.uk sorry for the mistake guys :-) email for worldpridetravel is offers@worldpridetravel.co.uk sorry for the mistake guys :-)

(Report comment to the moderator)

]]> By: James http://www.pinknews.co.uk/news/articles/2005-9053.html/comment-page-1/#comment-36201 James Mon, 13 Oct 2008 09:43:33 +0000 http://www.pinknews.co.uk/?p=9053#comment-36201 I have been on holiday with Respect a few times. They had access to some good accommodation but were definitely on the pricey side. Did feel a bit held to ransom just because I wanted to book with a gay travel company. Sorry that they're gone though... I have been on holiday with Respect a few times. They had access to some good accommodation but were definitely on the pricey side. Did feel a bit held to ransom just because I wanted to book with a gay travel company. Sorry that they're gone though…

(Report comment to the moderator)

]]> By: graham http://www.pinknews.co.uk/news/articles/2005-9053.html/comment-page-1/#comment-35606 graham Mon, 29 Sep 2008 22:26:11 +0000 http://www.pinknews.co.uk/?p=9053#comment-35606 I travelled to Gran Canaria last December and booked the night before travel on line with Respect. They contacted me on my mobile enroute to Gatwick confirming that my flight tickets and accommodation was sorted and, to my releif, everything went smoothly. So full marks to the organisation in London HOWEVER the quality of staff employed by Respect abroad left me to wonder whether they would ever get a job back in the UK. There are certainly MUCH cheaper options to travel and stay at gay resorts and many of the prices charged by Respect were nothing less than eye-popping. Like many UK gay business, little consideration is taken to competitive market pricing ( and that includes clubs and bars!) and loyalty seldom rewarded! Yes, it's a shame Respect has ceased trading but gay busineses should learn that no one has a manopoly in the market place. I travelled to Gran Canaria last December and booked the night before travel on line with Respect. They contacted me on my mobile enroute to Gatwick confirming that my flight tickets and accommodation was sorted and, to my releif, everything went smoothly. So full marks to the organisation in London HOWEVER the quality of staff employed by Respect abroad left me to wonder whether they would ever get a job back in the UK. There are certainly MUCH cheaper options to travel and stay at gay resorts and many of the prices charged by Respect were nothing less than eye-popping. Like many UK gay business, little consideration is taken to competitive market pricing ( and that includes clubs and bars!) and loyalty seldom rewarded! Yes, it's a shame Respect has ceased trading but gay busineses should learn that no one has a manopoly in the market place.

(Report comment to the moderator)

]]> By: andy http://www.pinknews.co.uk/news/articles/2005-9053.html/comment-page-1/#comment-35594 andy Mon, 29 Sep 2008 17:33:55 +0000 http://www.pinknews.co.uk/?p=9053#comment-35594 bless, top time and many freinds with respect and Los Almendros,what will raymond do now? bless, top time and many freinds with respect and Los Almendros,what will raymond do now?

(Report comment to the moderator)

]]> By: James http://www.pinknews.co.uk/news/articles/2005-9053.html/comment-page-1/#comment-35593 James Mon, 29 Sep 2008 16:54:41 +0000 http://www.pinknews.co.uk/?p=9053#comment-35593 thanks andrew. my credit card company said i should be reimbursed. i just need to send tons of evidence of the transaction/holiday, etc. i did not even know the company had gone bust until just before leaving for gatwick. i didn't receive an email or phone call from anybody. i phoned the the civil aviation authority and they told me not to go to the airport, then someone online later was telling i should have gone to the airport because i could still get on the plane. i would just be stranded at the las palmas airport once i got there. what a nightmare! thanks andrew.

my credit card company said i should be reimbursed. i just need to send tons of evidence of the transaction/holiday, etc.

i did not even know the company had gone bust until just before leaving for gatwick. i didn't receive an email or phone call from anybody. i phoned the the civil aviation authority and they told me not to go to the airport, then someone online later was telling i should have gone to the airport because i could still get on the plane. i would just be stranded at the las palmas airport once i got there.

what a nightmare!

(Report comment to the moderator)

]]> By: Andrew Jones http://www.pinknews.co.uk/news/articles/2005-9053.html/comment-page-1/#comment-35587 Andrew Jones Mon, 29 Sep 2008 13:27:35 +0000 http://www.pinknews.co.uk/?p=9053#comment-35587 Hi Guys, Thanks for the compliments! Gran Canaria is VERY busy at the moment, it is ridiculous trying to find accommodation for people as everywhere is full, there's little availability left. Places with availability are gay friendly... If you paid by credit card to Respect just contact your credit card company advise them of the situation and within 60 days they should recredit your account. Hi Guys,

Thanks for the compliments!

Gran Canaria is VERY busy at the moment, it is ridiculous trying to find accommodation for people as everywhere is full, there's little availability left. Places with availability are gay friendly…

If you paid by credit card to Respect just contact your credit card company advise them of the situation and within 60 days they should recredit your account.

(Report comment to the moderator)

]]> By: James http://www.pinknews.co.uk/news/articles/2005-9053.html/comment-page-1/#comment-35578 James Sun, 28 Sep 2008 20:58:09 +0000 http://www.pinknews.co.uk/?p=9053#comment-35578 saw the holiday firm went bust. the caa told me not to go to the airport, so i didn't. i paid it all by credit card. will be refunded in full? i just realised the airline was thomas cook, so that plane may not have been cancelled. does that matter or not? saw the holiday firm went bust. the caa told me not to go to the airport, so i didn't. i paid it all by credit card. will be refunded in full? i just realised the airline was thomas cook, so that plane may not have been cancelled. does that matter or not?

(Report comment to the moderator)

]]> By: David http://www.pinknews.co.uk/news/articles/2005-9053.html/comment-page-1/#comment-35530 David Sat, 27 Sep 2008 08:25:42 +0000 http://www.pinknews.co.uk/?p=9053#comment-35530 I had a great holiday (3 Times) with Respect and always told friends about them as I had such a good time, sad to hear the news and like everyone else say I hope someone else as good comes along I had a great holiday (3 Times) with Respect and always told friends about them as I had such a good time, sad to hear the news and like everyone else say I hope someone else as good comes along

(Report comment to the moderator)

]]> By: Matthew http://www.pinknews.co.uk/news/articles/2005-9053.html/comment-page-1/#comment-35529 Matthew Sat, 27 Sep 2008 07:53:56 +0000 http://www.pinknews.co.uk/?p=9053#comment-35529 Hi Ed I have also rebooked my travel plans with Andy from Mantrav who could not have been more helpful with sorting out an alternative holiday for me and my partner. We were due to travel in november and I have not been contacted at all by Respect. I only know they are bust from reading about it in pinknews. My creditcard company are happy to refund the full cost of the holiday booked with respect. Hi Ed I have also rebooked my travel plans with Andy from Mantrav who could not have been more helpful with sorting out an alternative holiday for me and my partner. We were due to travel in november and I have not been contacted at all by Respect. I only know they are bust from reading about it in pinknews. My creditcard company are happy to refund the full cost of the holiday booked with respect.

(Report comment to the moderator)

]]> By: Niall http://www.pinknews.co.uk/news/articles/2005-9053.html/comment-page-1/#comment-35519 Niall Fri, 26 Sep 2008 21:25:40 +0000 http://www.pinknews.co.uk/?p=9053#comment-35519 My partner and I were booked to leave on 6th of October for Gran Canaria. I only found out last night. Nobody bothered to get in touch. We are in the process of booking separate flights and Accommodation. It’s put such a downer. I have never been so organised for a Holiday in my life..then this happens. I wonder will it be quiet there when we go because of this ...I hope not!! I feel like I’ve been mugged. Niall -London My partner and I were booked to leave on 6th of October for Gran Canaria. I only found out last night. Nobody bothered to get in touch. We are in the process of booking separate flights and Accommodation. It’s put such a downer. I have never been so organised for a Holiday in my life..then this happens. I wonder will it be quiet there when we go because of this …I hope not!! I feel like I’ve been mugged.
Niall -London

(Report comment to the moderator)

]]> By: Ed http://www.pinknews.co.uk/news/articles/2005-9053.html/comment-page-1/#comment-35516 Ed Fri, 26 Sep 2008 19:04:35 +0000 http://www.pinknews.co.uk/?p=9053#comment-35516 Hi guys, Ed from comment no 5 here (Ed from comment 8 is a different Ed!). Thanks for the information. Used Respect in the past for GC as wanted to stay at Los Almendros. Went to Ibiza too but booked direct with the accomm as they were cheaper than booking a package - I guess a bit of research is all that's needed. Hi guys, Ed from comment no 5 here (Ed from comment 8 is a different Ed!). Thanks for the information. Used Respect in the past for GC as wanted to stay at Los Almendros. Went to Ibiza too but booked direct with the accomm as they were cheaper than booking a package – I guess a bit of research is all that's needed.

(Report comment to the moderator)

]]> By: Ed http://www.pinknews.co.uk/news/articles/2005-9053.html/comment-page-1/#comment-35503 Ed Fri, 26 Sep 2008 13:29:04 +0000 http://www.pinknews.co.uk/?p=9053#comment-35503 Is that right Jamie... you sure you're not from Mantrav promoting your own company?!? Ed Is that right Jamie… you sure you're not from Mantrav promoting your own company?!?

Ed

(Report comment to the moderator)

]]> By: James Shaw http://www.pinknews.co.uk/news/articles/2005-9053.html/comment-page-1/#comment-35499 James Shaw Fri, 26 Sep 2008 13:16:34 +0000 http://www.pinknews.co.uk/?p=9053#comment-35499 Ed.. I picked Mantrav International for my booking, they actually own 2 gay men only resorts in Gran Canaria and they've also beaten the price I had paid with respect - which my credit card company refunded - instead of filling out lots of forms with ATOL and waiting 90 days. Theyve been going since 1990 and are well established - I spoke to someone there called Andrew or Andy, and he was really really helpful, he was a wealth of knowledge. Jamie Ed.. I picked Mantrav International for my booking, they actually own 2 gay men only resorts in Gran Canaria and they've also beaten the price I had paid with respect – which my credit card company refunded – instead of filling out lots of forms with ATOL and waiting 90 days.

Theyve been going since 1990 and are well established – I spoke to someone there called Andrew or Andy, and he was really really helpful, he was a wealth of knowledge.

Jamie

(Report comment to the moderator)

]]> By: Chris http://www.pinknews.co.uk/news/articles/2005-9053.html/comment-page-1/#comment-35474 Chris Thu, 25 Sep 2008 21:44:02 +0000 http://www.pinknews.co.uk/?p=9053#comment-35474 Ed, I've been on the phone all day to Amro and they have managed to reprotect my holiday to Gran Canaria in November... They told me they are extending their Gran Canaria portfolio to fill this gap in the market... and to be honest, they were much cheaper than I paid with respect and also very friendly. Chris Ed,
I've been on the phone all day to Amro and they have managed to reprotect my holiday to Gran Canaria in November… They told me they are extending their Gran Canaria portfolio to fill this gap in the market… and to be honest, they were much cheaper than I paid with respect and also very friendly.

Chris

(Report comment to the moderator)

]]> By: Ed http://www.pinknews.co.uk/news/articles/2005-9053.html/comment-page-1/#comment-35427 Ed Wed, 24 Sep 2008 15:01:50 +0000 http://www.pinknews.co.uk/?p=9053#comment-35427 Really sad to hear that Respect have gone - been to Gran Canaria with them four times and always found them very professional, courteous and honest. It was like speaking to an old friend when ringing up to book. I hope something just as good comes along to replace this gap in the market once economic conditions improve. Really sad to hear that Respect have gone – been to Gran Canaria with them four times and always found them very professional, courteous and honest. It was like speaking to an old friend when ringing up to book. I hope something just as good comes along to replace this gap in the market once economic conditions improve.

(Report comment to the moderator)

]]> By: Primoz http://www.pinknews.co.uk/news/articles/2005-9053.html/comment-page-1/#comment-35406 Primoz Wed, 24 Sep 2008 11:02:25 +0000 http://www.pinknews.co.uk/?p=9053#comment-35406 What a shame, Gran Canaria and Villa Blancas have been the best holidays my partner, friends and i, have ever had. What a shame, Gran Canaria and Villa Blancas have been the best holidays my partner, friends and i, have ever had.

(Report comment to the moderator)

]]> By: Mark http://www.pinknews.co.uk/news/articles/2005-9053.html/comment-page-1/#comment-35331 Mark Mon, 22 Sep 2008 09:29:59 +0000 http://www.pinknews.co.uk/?p=9053#comment-35331 Los Almendros taking bookings. Los Almendros taking bookings.

(Report comment to the moderator)

]]> By: jason payter http://www.pinknews.co.uk/news/articles/2005-9053.html/comment-page-1/#comment-35299 jason payter Sun, 21 Sep 2008 02:13:20 +0000 http://www.pinknews.co.uk/?p=9053#comment-35299 its been brewing for months respect have not paid their bils for ls almendros (grand canaria for several months proof is that i stayed there last week and had a poor time no bed linen no towels locked out of complex the complaints are endless so respect dont blame xl airlines for your own miss fourtune and thanks for a memeroble holiday &866.00 for a week its been brewing for months respect have not paid their bils for ls almendros (grand canaria for several months proof is that i stayed there last week and had a poor time no bed linen no towels locked out of complex the complaints are endless so respect dont blame xl airlines for your own miss fourtune and thanks for a memeroble holiday &866.00 for a week

(Report comment to the moderator)

]]> By: NICHOLAS HEATH http://www.pinknews.co.uk/news/articles/2005-9053.html/comment-page-1/#comment-35277 NICHOLAS HEATH Sat, 20 Sep 2008 09:57:42 +0000 http://www.pinknews.co.uk/?p=9053#comment-35277 What a shame, have used them many times. They were fantastic. What a shame, have used them many times. They were fantastic.

(Report comment to the moderator)

]]>