A restaurant in Minneapolis has left the best response to a yelp review from a customer who said there were “too many gay people.”
The staff at Hell’s Kitchen found the yelp review from Eric, who had just one phrase to review the popular breakfast joint.
And Hell’s Kitchen took Eric down. The open letter response makes a fine example of why nobody wants homophobic customers.
The retort opens by asking the anonymous Eric to not return to the diner, before going on to describe the restaurant as a home that is “blind to prejudice”.
“We ask that you not return to Hell’s Kitchen again. All of us who work here, whether straight or gay, view Hell’s Kitchen as our home; we open our doors each morning and do our best to make every person kind enough to dine with us feel as if it is their home, too.”
“We do our best to make every guest feel welcome, we do our best to create an environment that gives them a chance to enjoy the company of their friends, we do our best to create an environment that is blind to any form of prejudice and we do our best to create an environment that is safe.”
“These aren’t “business goals”… they’re just naturally in the DNA of every one of the 166 members of our Hell’s Kitchen family.”
“While you’re certainly free to post any comment you want about us, we’re equally free to say you cannot enter our home again. Sincerely, Cyn, Pat and the staff at Hell’s Kitchen”
The restaurant initially responded on Yelp but the original review has since been removed. The response has since been moved to the restaurants Facebook page.
The kitchen have since updated the post after they learnt that the man who left the review regretted his words. The staff said they regretted some of the things said but used the experience as a learning curve.
“We’re very big believers in redemption here and always respect people who acknowledge that their words and actions have hurt others. We appreciate the steps this young man took today and would welcome an opportunity to have him meet us so that he can learn a bit more about why we felt strongly about his words.”