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TalkTalk apologises for blocking access to LGBT charity website by incorrectly labelling it as porn

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  1. Good. I phoned them and was on the line for 45 minutes with them. I got through to a high level and they said they would investigate. Just a shame no one at TT had the idea to check for themselves.

  2. Christopher in Canada 19 Dec 2013, 7:58pm

    It’s MY life.

  3. All very well, but we’re going to see more of this crap.

    And even when it IS porn people want to look at… WTF? Now a lodger using the landlady’s wifi is going to be deprive of a mucky website, because he can’t ask her to phone the ISP to have the porn block removed.

    It’s not acceptable.

  4. To be honest this is just one of those reasons why these types of safety nets are not all that the front page of the Daily Mail (etc.) would have us believe is possible.

    It’s important that people report sites that are blocked that should not be and if they happen… to come across a site that is not family friendly again they should report it to the ISP. As new sites come online, organisations move their internet servers, change names add new content etc etc. anomalies will happen. There is not a silver bullet either for blocking of adult content or preventing blocking of education/news services… It requires much manual intervention for fine tuning on a permanent basis, hence the ISPs not being overly keen to carry it out… Expect some price rises soon to cover the costs!

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